At EBAday in Copenhagen, Edward Ireland, Product Director, Bottomline discussed the upcoming structured fields deadline in November with FinextraTV. Ireland described it as a struggle and as 'the ongoing ISO 20022 story', explaining how organisations need to have a higher level of detail than ever before and each year feels like a new challenge to face. Ireland described the structured fields as a critical priority within the wider ISO story, and how banking customers are more suspicious and uncertain about the ability to meet the November deadline, than the banks themselves. He also provided clear definition behind the updates to Exceptions and Investigations.
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