Re: Dropbox Support Service Level Agreement

Дата публикации: 10-12-2019 13:12:39

Hi, 
I was referring to more like the service response rates when there is a critical issue with the software. For example, some software providers will commit to a 4 business hours to respond to issues and 8 business hours to resolve issues. 
Does Dropbox have a service level that it is committed to provide to its clients?
Cheers, 
Wei Ting 

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